FAQS

How Our Call Center Works

We assign you a dedicated phone number, specially configured for your company. You just need to forward calls to that number, and we take care of the rest.
When a client calls your usual number, the call is automatically redirected to our team without the client noticing. The entire process is immediate and completely seamless.
Prefer to handle calls yourself during certain hours? No problem. You can activate or deactivate call forwarding anytime according to your needs.

Your business will be accessible at all times, never missing an opportunity. Even outside your regular hours, your clients will always receive professional attention.
With a plan tailored to your needs, you will be able to offer the level of service your clients expect nowadays.

No, you do not need a phone system.
If you already have a line with call forwarding, activating our service is very simple. You just need to redirect your calls to the number we provide, and we will handle them on behalf of your company.
When a client calls your usual number, the call will be automatically forwarded to our call center without the client noticing. Within seconds, our team will answer the call, identifying your company.

We provide you with a dedicated number for your company (also available as a toll-free or service number). You decide when to activate call forwarding and when to handle calls yourself.

If you don’t have a line with call forwarding, you can simply provide your clients with the number we assign. This way, you can continue offering professional service 24 hours a day.